Refund policy

Return & Refund Policy

At VTSVault, we take pride in delivering high-quality products and a premium shopping experience.

All sales are final. We do not offer refunds, returns, or exchanges.

However, if your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photo evidence. Once reviewed and approved, we may offer a replacement or store credit at our discretion.

Please note:

  • We do not accept returns for change of mind
  • We are not responsible for incorrect shipping information provided at checkout
  • We are not responsible for lost or stolen packages marked as delivered by the carrier
  • Minor variations in product appearance may occur due to lighting or display differences

By placing an order with VTSVault, you agree to this policy.